Privacy Policy

TrustyCap Privacy Policy

Effective Date: August 2025

1. Introduction

TrustyCap, LLC (“TrustyCap,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.

By using TrustyCap’s website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect:

• Personal Information — such as name, email, phone number, and address.

• Financial Information — including self-reported credit details, uploaded reports, and lending-related documents.

• Technical Information — including IP address, browser type, device identifiers, and usage activity.

• Communications — such as messages, emails, or chat transcripts between you and TrustyCap.

We collect this information when you:

• Register for an account or service.

• Submit forms, applications, or inquiries.

• Interact with our website, marketing, or customer support.

3. How We Use Your Information

We use your information to:

• Provide and improve our services.

• Match borrowers and lenders through our TrustyMatch system.

• Generate TrustyScores based on user-provided data.

• Comply with legal obligations and prevent fraud.

• Communicate with you regarding services, updates, and opportunities.

4. How We Share Information

We may share your information with:

• Lending Partners — only when you consent to a match.

• Service Providers — for hosting, analytics, and support functions.

• Regulatory or Legal Authorities — when required by law.

We do not sell your personal information to third parties.

5. Security

We use secure, scalable infrastructure hosted by leading cloud providers, along with encryption and access controls, to protect your data.

6. Your Rights

You may request to:

• Access, update, or delete your personal data.

• Limit or withdraw consent for certain processing.

• Opt out of marketing communications.

To exercise these rights, contact privacy@trustycap.com.

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies for website performance, analytics, and user experience improvement.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy. The latest version will always be posted on our website with an updated effective date.

10. Contact Us

TrustyCap, LLC

Frisco, Texas, USA

Email: privacy@trustycap.com